Privacy Policy
Your privacy is important to us. This policy explains how Casa Rio & Casa Rio Gold CHS Federation Ltd. collects, uses, and protects your information.
Last updated: January 2025
Information We Collect
We collect information necessary to provide our procurement services
Personal Information
- Name, email address, and contact information
- Company details and business registration information
- Professional credentials and certifications
- Banking and financial information for payment processing
Usage Information
- Login credentials and authentication data
- Portal usage patterns and preferences
- Communication records and support interactions
- Device information and IP addresses
How We Use Your Information
We use your information to provide and improve our services
Service Provision
- Process tender applications and submissions
- Facilitate vendor onboarding and verification
- Manage procurement workflows and communications
- Process payments and financial transactions
Communication
- Send important updates and notifications
- Provide customer support and assistance
- Share relevant procurement opportunities
- Conduct surveys and feedback collection
Data Protection & Security
We implement robust security measures to protect your information
Security Measures
- End-to-end encryption for sensitive data
- Secure authentication and access controls
- Regular security audits and monitoring
- Compliance with industry security standards
Data Retention
- Data retained only as long as necessary
- Automatic deletion of expired information
- Secure disposal of physical and digital records
- Regular data cleanup and archival processes
Your Privacy Rights
You have control over your personal information
Access & Control
- Access your personal information
- Update or correct inaccurate data
- Request data portability
- Withdraw consent for data processing
Data Management
- Request deletion of your data
- Restrict processing of your information
- Object to certain data uses
- File complaints with regulatory authorities
Contact Us
Questions about this privacy policy? We're here to help.
For privacy-related inquiries, data requests, or concerns about how we handle your information:
Data Protection Officer
Casa Rio & Casa Rio Gold CHS Federation Ltd.
Email: procurements@casariopalava.in
Phone: +91-98671 79491
We will respond to your privacy inquiries within 30 days of receipt.
This privacy policy is effective as of January 2025 and may be updated periodically. We will notify users of any material changes to this policy.